Customer Testimonials

We're very eager to hear from you and adding your story to our long list of satisfied customers. It is extremely important for us to find out your opinion about the quality of our services. This also helps us get more information about our customers' satisfaction level. If for any reason you were dissatisfied we welcome your comments too. Drop us a line. We're always glad.

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Dealer Reputation
5.0/5
Customer Service: 5.0
Friendliness of Staff: 5.0
Quality of Work/Product: 5.0
Price of Work/Product: 5.0
Overall Experience: 5.0

Testimonials

May
15
2012

danielle borbon

Reason for visit: Sales
Recommend this dealership?: YES
Employees that assisted me: Vito Grippo
Customer Service: 5.0
Friendliness of Staff: 5.0
Quality of Work/Product: 5.0
Price of Work/Product: 5.0
Overall Experience: 5.0
Overall Score: 5.0
Well, we weren't planning on purchasing a car that day. My husband said we would only be 2 hours. When we arrived, he told me to look for an Italian gentleman. Boy he was not kidding - Vito was awesome! After spending about 6 hours there, we finally decided to purchase the Kia Optima. We are very happy with our decision. Vito, you will always make this a memorable experience for our whole family! Thanks again!!!
May
12
2012

William Wathington

Reason for visit: Sales
Recommend this dealership?: YES
Employees that assisted me: general manager, manager, sales rep.finanance dept.
Customer Service: 5.0
Friendliness of Staff: 5.0
Quality of Work/Product: 5.0
Price of Work/Product: 5.0
Overall Experience: 5.0
Overall Score: 5.0
Your dealership is friendly, & comfortable being their, I do like my Kia Soul.Everyone @ Kia was great to us, they stayed late to make the deal, thank you again.
April
28
2012

WILSON RAYMOND SANABRIA

Reason for visit: Sales
Recommend this dealership?: YES
Employees that assisted me: GEOFFREY CHAMPION
Customer Service: 5.0
Friendliness of Staff: 5.0
Quality of Work/Product: 5.0
Price of Work/Product: 5.0
Overall Experience: 5.0
Overall Score: 5.0
TOP NOTCH !!!!! From the minute I got there to the minute we left,my expierence was awesome.
April
24
2012

victor h del salto

Reason for visit: Sales
Recommend this dealership?: YES
Employees that assisted me: florel jean-louis
Customer Service: 5.0
Friendliness of Staff: 5.0
Quality of Work/Product: 5.0
Price of Work/Product: 5.0
Overall Experience: 5.0
Overall Score: 5.0
god freindly
April
19
2012

Ashley Granas

Reason for visit: Sales
Recommend this dealership?: YES
Employees that assisted me: Vito Grippo
Customer Service: 5.0
Friendliness of Staff: 5.0
Quality of Work/Product: 5.0
Price of Work/Product: 5.0
Overall Experience: 5.0
Overall Score: 5.0
Upon arriving to KIA's Gateway dealership, salesman Vito Grippo stepped out to welcome us. I was not planning on purchasing a vehicle for myself, but even knowing this, Vito was nothing but extremely helpful and cordial. He was very knowledgable of the vehicles and answered all of our questions. After telling him I was interested in test driving the KIA Forte Koup he got the keys and we went for a spin. During the ride, he was not just simply trying to "sell" the car; he was being sincere and sociable. During the whole sales process, Vito was very personable and down to earth, making everything more enjoyable. Everyone at KIA was great. Thank you Vito for all of your help and patience!!! I'm enjoying my new whip!!! =]
April
16
2012

danielle goldberg

Reason for visit: Sales
Recommend this dealership?: YES
Employees that assisted me: Vito Grippo and Marc Cola
Customer Service: 5.0
Friendliness of Staff: 5.0
Quality of Work/Product: 5.0
Price of Work/Product: 5.0
Overall Experience: 5.0
Overall Score: 5.0
I came in the dealership after having a terrible experience at competing dealership in the area that day. I needed to downgrade my truck but still have enough room for my 8 year old twins and another one on the way. Vito greeted me and my mother at the door....big difference from the competing dealership that left me and my mother to our own devices for 30 minutes to be exact. Right away he led us to The Soul. it was not on my radar, but after I really looked at it, i was in love! It fit all of my needs and Vito made it happen! Everyone at the dealership cheered me on and made me feel that not only was I making a great decision, I was simplifying my life and my wallet! Vito will forever be getting my business, he was truly amazing.
April
6
2012

ryan webb

Reason for visit: Sales
Recommend this dealership?: YES
Employees that assisted me: Jeff Singer
Customer Service: 5.0
Friendliness of Staff: 5.0
Quality of Work/Product: 5.0
Price of Work/Product: 5.0
Overall Experience: 5.0
Overall Score: 5.0
Excellent Jeff was a professional Got myself and my mother coffee was very personable would recommend him to any future buyer
April
2
2012

Laura Lark

Reason for visit: Sales
Recommend this dealership?: YES
Employees that assisted me: Vito Grippo
Customer Service: 5.0
Friendliness of Staff: 5.0
Quality of Work/Product: 5.0
Price of Work/Product: 5.0
Overall Experience: 5.0
Overall Score: 5.0
My husband and I walked in wanting a new car and thanks to Vito, we got one! Vito asked us everything to make sure the car I got was a perfect fit for my lifestyle. Right away, Vito took a personal interest in helping me and was very honest and gave my husband and I the ins and outs of the Kia Rio during the test drive. I felt like Vito had my best interest in mind and it made the process so much easier. For anyone looking to buy, lease or just has general questions about getting a car, Vito is your man. I can't say enough about him, he called me the day after I purchased my car to make sure everything was working out and really showed he cared. Anyone visiting the Kia dealership in North Brunswick should demand to have Vito, he is truly the best!! Thank you Vito!!! Laura Lark Mignano
April
1
2012

Juan Molina

Reason for visit: Sales
Recommend this dealership?: YES
Employees that assisted me: Vito Grippo and Mark Cola
Customer Service: 5.0
Friendliness of Staff: 5.0
Quality of Work/Product: 5.0
Price of Work/Product: 5.0
Overall Experience: 5.0
Overall Score: 5.0
I bought a 2012 Kia Optima SX, and Vito Grippo was an excellent salesman, he took me for an excellent test drive explain to me all the features and the car. Then, we sat talk about numbers with Mark Cola (excellent person!) and we come out with an excellent montly payment. They were very nice people and excellent customer service. I already talk to some of my friends and refer them to Kia. I want to Thank all the staff at Kia Brunswick for an excellent attention. Also, thank Mr Vito he es an excellent salesman and a nice person. I will buy from Kia again. Congratulation for such a nice job!
March
30
2012

Ron Jardin

Reason for visit: Sales
Recommend this dealership?: YES
Employees that assisted me: Vito Grippo & Marc Cola
Customer Service: 5.0
Friendliness of Staff: 5.0
Quality of Work/Product: 5.0
Price of Work/Product: 5.0
Overall Experience: 5.0
Overall Score: 5.0
I wanted to buy a Optima EX. I had a trade in that I owed more than its value was. Marc and Vito work with me and was able to put me in a car I thought I could never get. The Optima Hybrid. They accepted my trade and paid it off and I walked out with a fully loaded Hybrid at close to what I wanted my payments to be. I will be back. I have already told a few friends who want to join the Kia Klub. My daughter has the Forte, she lives in Tenn. Thank you again Marc & Vito.
March
30
2012

Stefanie Philips

Reason for visit: Sales
Recommend this dealership?: YES
Employees that assisted me: Chris Ramos
Customer Service: 5.0
Friendliness of Staff: 5.0
Quality of Work/Product: 5.0
Price of Work/Product: 5.0
Overall Experience: 5.0
Overall Score: 5.0
Chris along with the entire staff at Gateway Kia were great. Chris made my first time buying a car an enjoyable experience from the minute he returned my call about the car I wanted. Chris reassured me that he had the car I wanted and if he didn't, he would find it for me. He had answers for all the questions I had. Chris took his time with me so I knew exactly what I was doing when I got behind the wheel of my new Optima. There is absolutely nothing negative I can say about Chris. He was a great salesman!
March
29
2012

Kim Martinez

Reason for visit: Sales
Recommend this dealership?: YES
Employees that assisted me: Vito Grippo & GM Nick G
Customer Service: 5.0
Friendliness of Staff: 5.0
Quality of Work/Product: 5.0
Price of Work/Product: 5.0
Overall Experience: 5.0
Overall Score: 5.0
Nick and Vito and the rest of the gang at Gateway New Brunswick were absolutely the best. They gave great customer service and were truly so genuine in caring for the satisfaction of me and my husband. We are so happy that we chose this dealership and would absolutely recommend this location to anyone I know interested in Kia....in fact, we already have. Thank you again gentlemen for the fine service and making us feel part of the North Brunswick Kia family! Kim & Richard Martinez
March
24
2012

Magdy Abdelmalek

Reason for visit: Sales
Recommend this dealership?: YES
Employees that assisted me: Vito Grippo, Marc Cola
Customer Service: 5.0
Friendliness of Staff: 5.0
Quality of Work/Product: 5.0
Price of Work/Product: 5.0
Overall Experience: 5.0
Overall Score: 5.0
Very friendly and generous employees who were willing to meet with our level of business to satisfy what we wanted.
March
20
2012

Amanda Rodriguez

Reason for visit: Sales
Recommend this dealership?: YES
Employees that assisted me: VITO GRIPPO
Customer Service: 5.0
Friendliness of Staff: 5.0
Quality of Work/Product: 5.0
Price of Work/Product: 5.0
Overall Experience: 5.0
Overall Score: 5.0
When we came to New Brunswick KIA to look for our first new car we were nervous, excited and just wanted to get good deal and not deal with what we thought was the typical "car salesman", what we got exceeded our expectation and so much more. Our car salesman was Vito Grippo and he was friendly and kind and made us feel comfortrable and at home. He told us stories of his family which were amusing and allowed us to relate to him on a personal level which i find comforting in a sales person. He saw me my fiance and my daughter as a family looking for a quality product not two young nieve parents. He showed us the best customer service we received in years. Thankyou Vito for the car, the laughs and your gracious hospitality. KIA Brunswick should be proud of their exceptional employee
March
13
2012

Brian Genevieve

Reason for visit: Sales
Recommend this dealership?: YES
Employees that assisted me: Vito Grippo/ Nick
Customer Service: 5.0
Friendliness of Staff: 5.0
Quality of Work/Product: 5.0
Price of Work/Product: 5.0
Overall Experience: 5.0
Overall Score: 5.0
Excellent Sales Department Vito Grippo is one of the nicest salesman I have ever worked with and he treated my father with the up most respect, that I would recommend the dealership in a Minute and fiance dept Nick is very helpfull with working it out for us.
February
21
2012

Allyson Puccio

Reason for visit: Sales
Recommend this dealership?: YES
Employees that assisted me: Vito Grippo
Customer Service: 5.0
Friendliness of Staff: 5.0
Quality of Work/Product: 5.0
Price of Work/Product: 5.0
Overall Experience: 5.0
Overall Score: 5.0
I just purchased a Kio Rio 4 door love it. Vito worked with me til I found the perfect car. What a great experience and feel like I am part of the Kia family. Vito thank you soo much and I will be by with my mom for that pizza. Thanks again
February
15
2012

REGINALD BROWNE

Reason for visit: Sales
Recommend this dealership?: YES
Employees that assisted me: VITO GRIPPO AND MARK COLA
Customer Service: 5.0
Friendliness of Staff: 5.0
Quality of Work/Product: 5.0
Price of Work/Product: 4.0
Overall Experience: 5.0
Overall Score: 4.8
THESE 2 GENTLEMAN HELPED MY SISTER OUT A GREAT DEAL. SHE RECENTLY WENT THROUGH A DIVORCE AND HAD VERY LOW CREDIT. WE GOT TURNED DOWN FROM A NISSAN DEALERSHIP BEFORE WE WENT TO GATEWAY. VITO AND HIS STAFF SAT WITH MY SISTER ALL DAY AND WHERE ABLE TO GET HER APPROVED FOR A SOUL. THANK YOU VITO AND MARK. MY SISTER AND I APPRECIATE IT. RESPECTFULLY REGINALD BROWNE
February
14
2012

NATASHA KAHN-SIMMS

Reason for visit: Sales
Recommend this dealership?: YES
Employees that assisted me: VITO GRIPPO
Customer Service: 5.0
Friendliness of Staff: 5.0
Quality of Work/Product: 5.0
Price of Work/Product: 5.0
Overall Experience: 5.0
Overall Score: 5.0
MY NAME IS NATASHA AND MY MOTHER WILL NOT STOP SPEAKING ABOUT VITO. SHE LEASED A NEW SOUL AND WE DROVE TO MY BROTHER IN LAWS HOUSE WHICH IS 3 HOURS AWAY AND FOR 3 HOURS IT WAS VITO THIS , VITO THAT!! IT WAS VERY FUNNY. I THINK MY MOTHER WILL BE BRINGING HIM FOOD THIS WEEK! THANKS KIA OF NORTH BRUNSWICK AND THANKS VITO FOR MAKING US LAUGHT FOR THE 3 HOUR CAR RIDE -NATASHA KAHN
February
14
2012

STEVEN MINTZ

Reason for visit: Service
Recommend this dealership?: YES
Employees that assisted me: Vito and Nick
Customer Service: 5.0
Friendliness of Staff: 5.0
Quality of Work/Product: 5.0
Price of Work/Product: 5.0
Overall Experience: 5.0
Overall Score: 5.0
I had a scheduled service due on my 2006 Caravan. Vito introduced him self to me when I was in the lounge. Small world because He recognized my shirt which was the company i worked for. I HAD NO INTENTIONS OF BUYING A NEW CAR......WELL 2 WEEKS LATER I WAS BACK AND PURCHASED MY WIFE A NEW OPTIMA FROM VITO. HIS CO WORKERS AND HIM MADE MY WIFE AND I FEEL VERY COMFORTABLE AND CONFIDENT WE GOT A GREAT DEAL. THANKS AGAIN - STEVE AND MARIA MINTZ
February
14
2012

Melvin Earl

Reason for visit: Sales
Recommend this dealership?: YES
Employees that assisted me: VIto
Customer Service: 5.0
Friendliness of Staff: 5.0
Quality of Work/Product: 5.0
Price of Work/Product: 5.0
Overall Experience: 5.0
Overall Score: 5.0
I am 53 year old Veteran and have purchased many vehicles in my time. I will only purchase from Vito and his co workers in the future. I will recommend them to my family and grand sons. thank you for being patient with me and our situation God Bless You -Melvin Earl
February
14
2012

Marcia Primerose

Reason for visit: Sales
Recommend this dealership?: YES
Employees that assisted me: Vito Grippo
Customer Service: 5.0
Friendliness of Staff: 5.0
Quality of Work/Product: 5.0
Price of Work/Product: 5.0
Overall Experience: 5.0
Overall Score: 5.0
I have been searching for a new car for 4 months. Mr. Vito called me and and when I told him I wasn't ready to buy at that time he still gave me the time and respect to answer my questions. After we spoke a few times I finally was able to in and talk about my options. My credit was ruined when my I lost my job last year and was turned down 1 time before. I was in the dealership for 2 hours with mr Grippo and I test drove 2 different cars. I am writing this because I am the proud new owner of a 2011 Kia Soul !! Thank you MR. Vito Grippo -Marcia P. S. Plainfield NJ
February
14
2012

Joshua Wilsher

Reason for visit: Sales
Recommend this dealership?: YES
Employees that assisted me: Vito
Customer Service: 5.0
Friendliness of Staff: 5.0
Quality of Work/Product: 5.0
Price of Work/Product: 5.0
Overall Experience: 5.0
Overall Score: 5.0
I have been to many different dealerships before, but this dealerahip was by far the friendliest and most welcoming. Its very rare that you go to a dealership and everyone speaks to you, not just the person who is trying to sell you the car. They really seemed like a team. Although I am happy to leave with my brand new car the iceing on the cake is that the dealership seemed like they were just as happy as I was. I highly recommend this dealership to anyone far and near. Also a special thank you to my new " Uncle" Vito. He was truly a God sent and worked miracles in my behalf. this place deserves 5 star ratings!
February
12
2012

Mike Salvatin

Reason for visit: Sales
Recommend this dealership?: YES
Employees that assisted me: Chris Ramos , Nick Gouvouniotis , Marc Cola
Customer Service: 5.0
Friendliness of Staff: 5.0
Quality of Work/Product: 5.0
Price of Work/Product: 5.0
Overall Experience: 5.0
Overall Score: 5.0
No BS .. Shopped around and by far the the pricing around !!!
February
10
2012

Mark Hunt

Reason for visit: Sales
Recommend this dealership?: YES
Employees that assisted me: Vito
Customer Service: 5.0
Friendliness of Staff: 5.0
Quality of Work/Product: 5.0
Price of Work/Product: 5.0
Overall Experience: 5.0
Overall Score: 5.0
My ford van broke down and I submitted my contact info to KIA to see about getting a new car. Vito called me in less than 24 hours with a very friendly personality. He was very nice and listened to my issues and tried his best to help me. I am Happy to say that the very friendly staff at Gateway KIA made me feel at home and they helped me drive home in a new RIO that I am loving right now. Thanks so much Vito and all the staff at Gateway KIA
February
9
2012

E. Johnson

Reason for visit: Sales
Recommend this dealership?: YES
Employees that assisted me: Mark, Tom
Customer Service: 5.0
Friendliness of Staff: 5.0
Quality of Work/Product: 5.0
Price of Work/Product: 5.0
Overall Experience: 5.0
Overall Score: 5.0
A really nice play to buy a car! Friendly salesmen and great selection!
January
31
2012

REGINA LLOYD

Reason for visit: Service
Recommend this dealership?: YES
Employees that assisted me: Tom
Customer Service: 5.0
Friendliness of Staff: 5.0
Quality of Work/Product: 5.0
Price of Work/Product: 5.0
Overall Experience: 5.0
Overall Score: 5.0
January
30
2012

Maria Lecomte

Reason for visit: Sales
Recommend this dealership?: YES
Employees that assisted me: Florel,Tom
Customer Service: 5.0
Friendliness of Staff: 5.0
Quality of Work/Product: 5.0
Price of Work/Product: 5.0
Overall Experience: 5.0
Overall Score: 5.0
I loved my car,I will refer many people to this dealer because the deals are good enough to write home about! A+++++++
January
30
2012

Catherine Rysinki

Reason for visit: Sales
Recommend this dealership?: YES
Employees that assisted me: Vito and Tom
Customer Service: 5.0
Friendliness of Staff: 5.0
Quality of Work/Product: 5.0
Price of Work/Product: 5.0
Overall Experience: 5.0
Overall Score: 5.0
A wonderful experience and not the usual run around of a car dealer
December
21
2011

JOHN M

Reason for visit: Sales
Recommend this dealership?: YES
Employees that assisted me: LEE
Customer Service: 5.0
Friendliness of Staff: 5.0
Quality of Work/Product: 5.0
Price of Work/Product: 5.0
Overall Experience: 5.0
Overall Score: 5.0
Honest, Friendly and No BS!! I spoke to a few dealerships and I was given the usual sales BS from several shark-like car salesmen tring to make a buck. However, I kept shopping around online and calling dealerships until I found Gateway Kia Of North Brunswick and then life became simple. This is my first brand new car buy ever. I was extremely nervous, but all the staff at Gateway Kia Of North Brunswick from receptionist to sales person were friendly, customer-service oriented and eager to provide me with whatever I needed to find the right car at the right price. I already knew the car I wanted so I just needed a couple of estimates and about a million questions answered. No matter how many times I called, no matter how many emails went back and forth, and no matter how nervous and nearly impossible at moments I was to deal with, this dealership was unbelievably friendly, utterly patient and superbly efficient. Their refreshingly candid and non-pushy sales approach was worth my driving an hour and 44 minutes ... I spoke to a few dealerships and I was given the usual sales BS from several shark-like car salesmen tring to make a buck. However, I kept shopping around online and calling dealerships until I found Gateway Kia Of North Brunswick and then life became simple. This is my first brand new car buy ever. I was extremely nervous, but all the staff at Gateway Kia Of North Brunswick from receptionist to sales person were friendly, customer-service oriented and eager to provide me with whatever I needed to find the right car at the right price. I already knew the car I wanted so I just needed a couple of estimates and about a million questions answered. No matter how many times I called, no matter how many emails went back and forth, and no matter how nervous and nearly impossible at moments I was to deal with, this dealership was unbelievably friendly, utterly patient and superbly efficient. Their refreshingly candid and non-pushy sales approach was worth my driving an hour and 44 minutes. I highly recommend Gateway Kia Of North Brunswick to anyone that wants to be helped and not pushed to buy a car...to anyone that needs service and not attitude... and mostly to anyone that just needs a dealer that has integrity and is straightforward. Nick and Chris thank you so very much! I love my new car and it was a pleasure working with you! Show less
December
20
2011

Robert D

Reason for visit: Sales
Recommend this dealership?: YES
Employees that assisted me: Geoff champion
Customer Service: 5.0
Friendliness of Staff: 5.0
Quality of Work/Product: 5.0
Price of Work/Product: 5.0
Overall Experience: 5.0
Overall Score: 5.0
Geoff was fantastic. Geoff made the experience of buying a car feel effortless from the moment I arrived. Knowledge of the vehicle sure goes a long way and Geoff had the time and patience explaining all the features and benefits. Everyone involved at Gateway Kia had my best interest at heart. RD
December
7
2011

VANESSA G

Reason for visit: Sales
Recommend this dealership?: YES
Employees that assisted me: CHRIS AND THE GREAT MANAGER STAFF
Customer Service: 5.0
Friendliness of Staff: 5.0
Quality of Work/Product: 5.0
Price of Work/Product: 5.0
Overall Experience: 5.0
Overall Score: 5.0
I had purchased a new Kia from Gateway Kia of North Brunswick. I just wanted to take the opportunity to express both mine and my husband's gratitude for the friendliest and most professional manner your dealership extended to us. I have to admit that purchasing a car at Gateway Kia of North Brunswick with sales professionals such as yours was one of the most gratifying experiences I have had. Our salesperson took his time with us and was patient - to be sure we got the right car for our needs. The finance department was a pleasure to deal with as well. We never felt pressured. He took us through the financial contract and extended warranty portion, which we also purchased, with expert care and professionalism. I can honestly say that although we live a little over an hours drive away, we would not hesitate to return to Gateway Kia of North Brunswick to purchase another vechile in the future. Thank you for a wonderful deal and experience.
December
7
2011

Randi Lopez

Reason for visit: Sales
Recommend this dealership?: YES
Employees that assisted me: Benny
Customer Service: 5.0
Friendliness of Staff: 5.0
Quality of Work/Product: 5.0
Price of Work/Product: 5.0
Overall Experience: 5.0
Overall Score: 5.0
I recently visited Gateway Kia Of North Brunswick In hopes to find a new car and get a good deal. I had visited two other dealerships prior and no luck. I am not new to buying cars and this hands down was the best experience I have ever had. The staff there were so friendly, patient and catered to myself and my five year old daughter.I would most definitely recommened this dealership to any and everyone who's looking for a great car, great price and amazing service. Long story short I left Gateway Kia with My new 2012 Optima SX Turbo and I lOVE IT!
December
7
2011

Robert Metz

Reason for visit: Sales
Recommend this dealership?: YES
Employees that assisted me: Vito Grippo
Customer Service: 5.0
Friendliness of Staff: 5.0
Quality of Work/Product: 5.0
Price of Work/Product: 5.0
Overall Experience: 5.0
Overall Score: 5.0
Vito was great in explaining the features and helping me with the financing option on my brand new Soul. Because of Vito you have a customer for life!